Abstract

Patient-centered Care as Value-added Service by Compounding Pharmacists

Author(s): McPherson Timothy B, Fontane Patrick E, Day Jonathan R

Issue: Jul/Aug 2013 - Volume 17, Number 4

Page(s): 339-343

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Abstract

The term “value-added” is widely used to describe business and professional services that complement a product or service or that differentiate it from competing products and services. The objective of this study was to determine compounding pharmacists’ self-perceptions of the value-added services they provide. A web-based survey method was used. Respondents’ perceptions of their most important value-added service frequently fell into one of two categories: 1) enhanced pharmacist contribution to developing and implementing patient therapeutic plans and 2) providing customized medications of high pharmaceutical quality. The results were consistent with a hybrid community clinical practice model for compounding pharmacists wherein personalization of the professional relationship is the value-added characteristic.

Related Keywords

  • pharmacist survey
  • pharmacist roles
  • compounding value added
  • professional services
  • customized medications
  • individualized preparations
  • counseling
  • pharmacist patient relationship
  • patient education
  • patient care planning
  • healthcare team

Related Categories

  • BUSINESS
  • PEER-REVIEWED
  • PATIENT EDUCATION
  • PATIENT COMPLIANCE
  • PATIENT ASSESSMENT
  • PROFESSIONAL ISSUES

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