Performance Improvement in 503A Compounding Pharmacies: A Plan for Assessment, Implementation, and Sustained Success
Author(s): Pritchett Jon, Mixon William, O'Connell Kevin
Issue: Jan/Feb 2016 - Volume 20, Number 1
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Page(s): 29-36
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Abstract: Performance improvement is the continual effort to objectively assess current performance and then restructure the practices that support it to more closely achieve desired performance. A plan for performance improvement, unlike other approaches to correcting problems in job fulfillment, is a systematic method used to first find the root causes of areas of concern and then apply corrections to remedy those deficits. Implementing a performance improvement plan that can be easily adapted to ensure compliance with evolving and increasingly complex state and federal regulations is crucial to a successful compounding practice. In this article, we discuss the need for performance improvement in 503A compounding pharmacies, list the steps necessary to develop such a plan, and present three case reports of performance improvement plans in differing compounding settings.
Related Keywords: 503A compounding pharmacies, performance improvement plan, United States Pharmacopeia, Pharmacy Compounding Accreditation Board, practices and standards, quality assurance, quality control, Accreditation Commission for Health Care, ACHC, case studies, personnel training